Privacy Policy – Lakeview Boutique Hotel & Conference Centre

1. Introduction

At Lakeview Boutique Hotel & Conference Centre, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with us.

2. Information We Collect

We may collect personal information, including but not limited to:

• Your name, contact number, and email address
• Booking details and preferences
• Payment and billing information (processed securely)
• Any other details you provide when making an inquiry or reservation

3. How We Use Your Information

Your personal information is used for the following purposes:

• Processing bookings and managing reservations
• Providing customer support and responding to inquiries
• Sending relevant updates, promotions, or special offers (if you opt-in)
• Improving our services and customer experience

4. Sharing of Information

We do not sell or share your personal information with third parties, except:

• When required by law or legal processes
• With service providers assisting in booking management (under strict confidentiality agreements)

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, while we strive to protect your data, no system can guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect certain functionalities of our site.

7. Your Rights and Choices

You have the right to:

• Access, update, or request deletion of your personal data
• Opt out of marketing communications at any time

8. Changes to This Policy

We reserve the right to update this Privacy Policy when necessary. Any changes will be posted on our website, and continued use of our services implies acceptance of the revised policy.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

?? Lakeview Boutique Hotel & Conference Centre
?? 082 469 8830
?? 94 Wilge Rd, Farrarmere, Benoni, 1501